Telekom Malaysia(TMnet) has rolled out a “Thank you Surprise” campaign to upgrade user’s internet speed. However, this upgrade will be implemented in stages from January to June 2017. In other words, there will be a certain group of users which will only receive the free internet speed upgrade as late as June.
Najib must explain the discrepancies between his announcement in parliament and TMnet’s “Thank You Surprise” campaign.
If Najib failed to explain the reason, he might have misled the parliament during his budget 2017 announcement. Tmnet should also compensate the group of users which will only receive their free speed upgrade in June.
TMnet’s “Thank You Surprise” campaign also requires users to key in their name, IC number, TM Homeline, Handphone number and email and to accept the free speed upgrade.
I urge Tmnet to save the user’s hassle and provide the free speed upgrade automatically, as some users might oversee their email and failed to respond to it.
Media Statement by Chong Zhemin, DAP Perak Publicity Bureau Chief and Political Secretary to Taiping MP on 25 January 2017